gracehomes_by_bettinabogar-20

Gail Grace

Sales Representative
  • Dear Gail and Geoff: O.K. So here's my story in the adventure of real estate. It starts out very badly, but has a very happy ... ending, thanks to Gail and her husband, Geoff. After interviewing several agents, we listed our home in the Beach(es) with another agent. She was very charming, and we had seen her signs everywhere. As well, she gave us a higher price than the other agents, and showed us the paperwork to substantiate it, explaining to us that she would work harder to get us our price because she took each listing as if it were her own, and other agents were just looking for a fast turnaround. We listed in the fall of 2005, and she thought it would sell very fast. This was very important to us. We weren't just moving to another house, we were leaving the country as soon as we could sell our house. After many years of saving and planning, we were taking a very early retirement, and after many years of searching, we had purchased land in Mexico, near the shore of a lake. It was our dream for many years to do this and build a house there. It had taken a tremendous amount of effort and research, but finally it was within our reach! All we had to do was sell our house. No problem, it's the Beaches, right? Well to make a long and extremely painful experience very brief, it didn't work out. Along the way there were many untruths, false information, bad advice and incompetence from both the agent, broker, and support staff of this outfit. On three occasions, agents with their buyers walked into our house and surprised us because the lockbox combination was given out and no appointment made. Adverts printed with another house picture in local papers, ads with the wrong price etc. Feedback was non existent, except when they wanted us to lower our price. It seemed to us that this was her tactic...start high, reel them in, and then push for markdowns to the price the home should have been in the first place. We also discovered that she was not liked at all by many of the local agents, and this had a predictably negative impact on our showings etc. Perhaps this company should have stayed strictly in the insurance business. We even went on a reality show "Take This House and Sell It" (episode #60). Take This House and Sell It provided us with the neutral decor that our agent had told us wasn't necessary. Again she was wrong. I have gone into this in a minor way to illustrate our frame of mind by the end of this process. For nine months we kept our home in ready-for-showing condition. Many agents and their buyers came and went. Finally, enough was enough. I'm convinced that had we not been so busy and distracted with the process of immigration, preparing to move our goods long distance ourselves with no moving company involved, crossing not one, but two international borders with our two cats, the language barrier, etc., we would have not stuck with her so long. We discussed selling our land in Mexico, and forgetting the whole thing....years of dreams gone. We did not want to list with another agent, so painful was the whole experience. When Gail Grace, of Royal LePage, listed our house, she had taken on two extremely angry and frustrated clients. She came in, approved our now neutral decor, and did her best to reassure us. She listened to us, gave us the straight facts, no fantasy lines, and set to work. This was not easy for her, or us. We were hopelessly stale-dated by this point, and the spring market 2006, was history. For our part, we took all of her advice and implemented the changes she asked for, even if we didn't want to do them. She properly repriced the house. I cannot tell you how worried and discouraged and tired we were. We had to trust her and at that point it was almost impossible to trust another agent. Gail treated us with the utmost respect and understanding. I believe she truly cares. She immediately set about trying to restore our faith in the selling process. She was business like and a true professional in an industry we found to be sorely lacking. She is well liked and respected by her peers. Believe me, I checked. She never hit us with negative input to try to get us to lower our price, a tactic our previous agent had employed. Gail is a confident lady. Everything she did was executed well and correctly, with attention to detail and forethought. We got feedback very promptly. Her broker and the office support staff were great, too. In about four weeks the house sold for about 98% of asking. Excellent, especially given that we had been so stale-dated, and we were now into the summer months. After the house was sold Gail didn’t just disappear. She followed through in any way she could help. What a complete and total change from our first agent. How we wish we had hired Gail in the first place. We would have avoided all that negativity and not lost nine months to frustration. We are very, very happy with our new life, building our home in Mexico. Gail and her husband Geoff were a part of making that happen. They worked hard to make it work. If we were ever to return we would not hesitate to have Gail find us a new home in the Beach. We have told Gail and Geoff that we would love to see them come down for a holiday. We hope to see them here. Best regards... Read more

    Tony & Penny Targa

  • Gail, We found your advice…. invaluable. .Frankly, until we met you, we were skeptical about the contribution of a Real Estate agent in the sale or ... purchase of a home: after working with you, however, we now realize the value of working with a GOOD agent..We would be pleased to recommend you without hesitation to any of our friends. Read more

    MM & LC

  • Gail, ……we truly appreciate the quality and dedication of service you provided us as new home buyers in the Toronto market…….Your organizational abilities and detailed ... knowledge of the Beaches home market, makes you our recommended real estate agent for the area! We have the fullest intentions of passing your name along to any of our friends and acquaintances who may be looking for a home in the Beaches. Read more

    E.J.

  • Gail, I’ll be recommending you highly to anyone who asks (and even those who don’t). Your service went beyond your real estate agent duty.

    PM

  • Gail, Where do I begin?…Your handling of our home and rental search in the Beach area was nothing less than remarkable. Your understanding of our ... situation, your kindness, your patience, and most of all your friendliness were of great comfort to us…………we will not forget the great service you provided. ……If I hear of anyone looking for a great agent agent in the Beach, I will recommend you very highly. Read more

    L.S.

Meet Gail Grace

Gail’s career in real estate sales began in 1989.  After leaving her position in the medical industry to raise two children, Gail sought a new path that could be both personally and professionally rewarding.  Her interpersonal skills were a perfect fit for the face-to-face business of residential real estate sales. She flourished early in her career.

Gail’s knowledge of Toronto’s finest neighbourhoods is unparalleled. She’s experienced selling homes in both bull and bear real estate markets – there isn’t a situation she hasn’t encountered.  Her industry relationships with other longstanding Toronto-based realtors prove beneficial on a daily basis. Gail’s experience, market knowledge, and strong ties throughout the Toronto real estate community are key assets she brings to her clients.

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